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Kontron S4600 SEL Troubleshooting User Manual

Page 50

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Power Subsystems

System Event Log Troubleshooting Guide for EPSD

Platforms Based on Intel

®

Xeon

®

Processor E5 4600/2600/2400/1600/1400 Product Families

40

Intel order number G90620-002

Revision 1.1

Sensor Specific Offset

Description

ED2

ED3

Next Steps

Hex

Description

02h

Predictive
Failure

Check the data in ED2
and ED3 for more details.

10b = OEM code in Event Data 2

01h

– Output voltage warning

02h

– Output power warning

03h

– Output over-current

warning

04h

–Over-temperature warning

05h

– Fan warning

06h

– Input under-voltage

warning

07h

– Input over-current

warning

08h

– Input over-power warning

10b = OEM code in Event Data 3

Will have the contents of the
associated PMBus* Status
register. For example, Data 3 will
have the contents of the
VOLTAGE_STATUS register at
the time an Output Voltage
warning was detected. Refer to
the PMBus* Specification for
details on specific register
contents

Depends on the warning
event.

1. Replace the power

supply.

2. Verify proper airflow

to the system.

3. Verify the power

source.

4. Replace the system

boards.

03h

A/C lost

AC removed

00b = Unspecified Event Data 2

00b = Unspecified Event Data 3

Informational Event.

06h

Configuration
error

Power supply
configuration is not
supported.

Check the data in ED2 for
more details.

10b = OEM code in Event Data 2

01h

– The BMC cannot access

the PMBus* device on the PSU
but its FRU device is
responding.

02h

– The PMBUS*_REVISION

command returns a version
number that is not supported
(only version 1.1 and 1.2 are
supported).

03h

– The PMBus* device does

not successfully respond to the
PMBUS*_REVISION command.

04h

– The PSU is incompatible

with one or more PSUs that are
present in the system.

05h

–The PSU FW is operating

in a degraded mode (likely due
to a failed firmware update).

00b = Unspecified Event Data 3

Indicates that at least one of
the supplies is not correct for
your system configuration.

1. Remove the power

supply and verify
compatibility.

2. If the power supply is

compatible, it may be
faulty. Replace it.

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