Troubleshooting a sas or sas raid controller – Dell PowerEdge T605 User Manual
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Troubleshooting Your System
If the hard drive functioned properly in another bay but does not function
in the original bay, the SAS/SATA backplane has a defective connector. See
"Getting Help" on page 205.
9 Check the cable connections inside the system:
a
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
b
Open the system. See "Opening the System" on page 68.
c
Remove the expansion card shroud. See "Removing the Expansion
Card Shroud" on page 72.
d
Remove the processor shroud. See "Removing the Processor Shroud"
on page 72.
e
Verify that the cable connections between the SAS/SATA backplane
and the SAS controller are correct. See "Installing the SAS/SATA
Backplane" on page 151.
f
Verify that the SAS cables are securely seated in their connectors.
g
Verify that the power cable on the SAS/SATA backplane is securely
seated in the connector.
h
Install the processor shroud. See "Installing the Processor Shroud" on
page 74.
i
Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.
j
Close the system. See "Closing the System" on page 70.
k
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists, see "Getting Help" on page 205.
Troubleshooting a SAS or SAS RAID Controller
NOTE:
When troubleshooting a SAS or SAS RAID controller, also see the
documentation for your operating system and the controller.
Problem
•
Error message indicates a problem with the SAS or SAS RAID controller.
•
SAS or SAS RAID controller performs incorrectly or not at all.