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Troubleshooting a sas or sas raid controller – Dell PowerEdge T605 User Manual

Page 184

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184

Troubleshooting Your System

If the hard drive functioned properly in another bay but does not function
in the original bay, the SAS/SATA backplane has a defective connector. See
"Getting Help" on page 205.

9 Check the cable connections inside the system:

a

Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.

b

Open the system. See "Opening the System" on page 68.

c

Remove the expansion card shroud. See "Removing the Expansion
Card Shroud" on page 72.

d

Remove the processor shroud. See "Removing the Processor Shroud"
on page 72.

e

Verify that the cable connections between the SAS/SATA backplane
and the SAS controller are correct. See "Installing the SAS/SATA
Backplane" on page 151.

f

Verify that the SAS cables are securely seated in their connectors.

g

Verify that the power cable on the SAS/SATA backplane is securely
seated in the connector.

h

Install the processor shroud. See "Installing the Processor Shroud" on
page 74.

i

Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.

j

Close the system. See "Closing the System" on page 70.

k

Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.

If the problem persists, see "Getting Help" on page 205.

Troubleshooting a SAS or SAS RAID Controller

NOTE:

When troubleshooting a SAS or SAS RAID controller, also see the

documentation for your operating system and the controller.

Problem

Error message indicates a problem with the SAS or SAS RAID controller.

SAS or SAS RAID controller performs incorrectly or not at all.