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Dell PowerEdge T605 User Manual

Page 180

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180

Troubleshooting Your System

3 Reinstall the tape-backup software as instructed in the tape-backup

software documentation.

4 Ensure that the tape drive’s interface/DC power cable is connected to the

tape drive and SCSI controller card.

5 Verify that the tape drive is configured for a unique SCSI ID number and

that the tape drive is terminated or not terminated, based on the interface
cable used to connect the drive.
See the documentation for the tape drive for instructions on selecting the
SCSI ID number and enabling or disabling termination.

6 Run the appropriate online diagnostics tests. See "Using Dell PowerEdge

Diagnostics" on page 193.

7 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

8 Open the system. See "Opening the System" on page 68.
9 Remove the expansion card shroud. See "Removing the Expansion Card

Shroud" on page 72.

10 Ensure that the SCSI controller card is firmly seated in its connector. See

"Installing an Expansion Card" on page 111.

11 Install the expansion card shroud. See "Installing the Expansion Card

Shroud" on page 75.

12 Close the system. See "Closing the System" on page 70.
13 Reconnect the system to the electrical outlet, and turn on the system and

attached peripherals.

14 If the problem is not resolved, see the documentation for the tape drive for

additional troubleshooting instructions.

15 If you cannot resolve the problem, see "Getting Help" on page 205 for

information on obtaining technical assistance.