First steps to troubleshoot a remote system, Power troubleshooting – Dell POWEREDGE M1000E User Manual
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Subsystem
RACADM Command
General System/RAC information
getsysinfo
Session information
getssinfo
Sensor information
getsensorinfo
Switches information (IO Module)
getioinfo
Mezzanine card information (Daughter card)
getdcinfo
All modules information
getmodinfo
Power budget information
getpbinfo
KVM information
getkvminfo
NIC information (CMC module)
getniccfg
Redundancy information
getredundancymode
Trace log information
gettracelog
RAC event log
gettraclog
System event log
getsel
Downloading SNMP Management Information Base (MIB) File
The CMC SNMP MIB File defines chassis types, events, and indicators. CMC enables you to download the MIB file using
the Web Interface.
To download the CMC's SNMP Management Information Base (MIB) file using the CMC Web interface:
1.
In the system tree, go to Chassis Overview and click Network → Services → SNMP.
The SNMP Configuration section is displayed.
2.
Click Save to download the CMC MIB file to your local system.
For more information on the SNMP MIB file, see the
Dell OpenManage Server Administrator SNMP Reference
Guide
at dell.com/support/manuals.
First Steps to Troubleshoot a Remote System
The following questions are commonly used to troubleshoot high-level problems in the managed system:
•
Is the system powered on or off?
•
If powered on, is the operating system functioning, crashed, or frozen?
•
If powered off, did the power turn off unexpectedly?
Power Troubleshooting
The following information helps you to troubleshoot power supply and power-related issues:
•
Problem: Configured the Power Redundancy Policy to Grid Redundancy, and a Power Supply Redundancy Lost event
was raised.
– Resolution A: This configuration requires at least one power supply in side 1 (the left three slots) and one power
supply in side 2 (the right three slots) to be present and functional in the modular enclosure. Additionally the
capacity of each side must be enough to support the total power allocations for the chassis to maintain Grid
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