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Clearing a paper jam, Reset and feed buttons, Manually printing a self test – Unitec Wash Select II POS Owner’s Manual User Manual

Page 152: Thermal printer control board

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W A S H S E L E C T I I

Document Number:

WS21002

138

Document Title:

WSII Operations Manual

1. Insert the new paper roll on the paper carriage at the bottom of the printer. The paper roll

should be oriented such that the end of the paper is at the top of the roll. The paper will
automatically feed into the printer when the power is on.

2. Close the rear door of the printer enclosure.

3.10.2

Clearing a Paper Jam

Follow the steps below to clear a paper jam.

1.

Open the printer assembly.

2.

Locate the blue locking arms on the sides of the printer assembly, pull them out and
remove the main printer assembly by lifting it up and out.

3.

Locate and remove the paper jam.

4.

Once the jam has been dislodged, replace the main printer assembly and relock the
blue locking arms.

5.

Feed the paper into the slot marked “Paper Insert.”

6.

Test the printer.

3.10.3

Reset and Feed Buttons

If the printer ever malfunctions and does not respond to a request to print, you may need to
either reset the control board, or print a self-test. Before these functions can be used, you will
need to know where to find them. The reset and feed buttons are located at the top right hand
side of the CPU board, to the right of the "Setup/operate" switch. The names are written
below each button. When the reset button is pressed, the printer control board and print
mechanism will go through a forced system reset. This will clear up any failures due to
electronic error. If you press the feed button and hold it, the paper feed motor will feed paper
through the side of the Wash Select II door. The paper will stop feeding once you let go of the
button.

3.10.4

Manually Printing a Self Test

If you ever question whether the system is functioning properly, you may have the system
print a self-test page. This report is internally generated and will cycle through each available
character. If the test prints completely and the printing is legible, this is considered a passed
result.

To begin printing a self-test, press both the reset and feed buttons simultaneously for at least
one second. After at least one second, let go of the reset button only, while continuing to hold
down the feed button. The printer will begin to print a complete self-test.

3.10.5

Thermal Printer Control Board

The printer control board is the small circuit board located on the inside right wall of the Wash
Select II case, just above the CPU. It controls data input and output, and communications

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