Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1794-OF8IH FLEX Isolated Input/Output HART Analog Modules User Manual
Page 164: New product satisfaction return

Publication 1794-UM065B-EN-E - September 2010
156
Supersedes Publication 1794-UM065A-EN-P - February 2009
Copyright © 2010 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation
Support
Rockwell Automation provides technical information on the Web to assist you
in using its products
, you can find
technical manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport feature that
you can customize to make the best use of these tools.
For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect Support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit
.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours
of installation, please review the information that's contained in this manual.
You can also contact a special Customer Support number for initial help in
getting your module up and running.
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not
functioning, it may need to be returned.
United States
1.440.646.3434
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for
return procedure.