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Diagnostic test, Diagnostic test -17, Executing the diagnostic test program -17 – Toshiba Tecra 8100 User Manual

Page 157: Executing the diagnostic test program

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User's Manual

Troubleshooting 9-17

Version

1

Last Saved on 10/12/99 02:16

Tecra 8100 User's Manual – 8100_UK.DOC – ENGLISH – Printed on 13/12/99 as IM8100UK

Diagnostic test

The diagnostic test program checks system components to help you

determine the cause of the computer’s problem.

Executing the diagnostic test program

To start the diagnostics, follow these steps:

1.

Check all cables for loose connections.

2.

Select Restart the computer in MS-DOS mode? from the Shut
Down

window.

3.

Be sure the computer is not in virtual 86 mode. The test will not run in

that mode. If you try to run the test in virtual 86 mode, the following

message will be displayed:

Cannot execute in a virtual 8086 mode.

If the preceding message is displayed, remove memory managers

from your config.sys file. See your MS-DOS documentation for

information on the config.sys file.

4.

Go to drive C and at the DOS prompt C:\>, type TDIAGS. MS-DOS

loads the diagnostic test and displays the following screen:

TOSHIBA personal computer xxxx DIAGNOSTICS

version x.xx (c) copyright TOSHIBA Corp. 19xx

Test the DIAGNOSTICS (Y/N)

5.

To execute the program type Y; to exit, type N.