Toshiba Tecra 8100 - Manual (Page 150)

9-10 Troubleshooting User's Manual
Tecra 8100 User's Manual – 8100_UK.DOC – ENGLISH – Printed on 13/12/99 as IM8100UK
DVD - ROM drive
For more information, refer to Chapter 4, Operating Basics .
Problem Procedure
You cannot access a
DVD in the drive
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the DVD. Make sure there in
no obstruction. Remove any foreign object.
Check whether the DVD is dirty. If it is, wipe it with a
clean cloth dipped in water or a neutral cleaner. See
the CD/DVD care section in Chapter 4, Operating
Basics , for details on cleaning.
Check the SelectBay lock on the bottom of the
computer. It should be in the lock position.
Check TSETUP, if DVD-ROM is not displayed as
the SelectBay module, remove the DVD-ROM
drive and reinsert it.
Some DVD/CDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the DVD/CD’s documentation.
Check the type of DVD/CD you are using. The
drive supports:
DVD-ROM:
DVD-ROM, DVD-Video
CD-ROM: Audio CD, Photo CD, ISO 9660,
CD-EXTRA, CD-R (read only),
CD-Rewritable (read only)
Check the region code on the DVD. It must
match that on the DVD drive. Region codes are
listed in the DVD-ROM drive section in
Chapter 2, The Grand Tour .
DVD does not play
correctly in an optional
Expansion Station
Some video discs might not play properly in a
Expansion Station. Play the disc in the
DVD-ROM drive installed in the computer.
If problems persist, contact your dealer.