Toshiba Tecra 8100 - Manual (Page 149)

User's Manual Troubleshooting 9-9
Version
1
Last Saved on 10/12/99 02:16
Tecra 8100 User's Manual – 8100_UK.DOC – ENGLISH – Printed on 13/12/99 as IM8100UK
CD-ROM drive
For more information, refer to Chapter 4, Operating Basics .
Problem Procedure
You cannot access a
CD in the drive
Make sure the drive's drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD. Make sure there is no
obstruction. Remove any foreign object.
Check whether the CD is dirty. If necessary, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the CD care section in Chapter 4 for
details on cleaning.
Check your config.sys and autoexec.bat files to
make sure they have the necessary drivers and
execution lines.
Some CDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration match’s your software’s needs.
Check the CD’s documentation.
Check the type of CD you are using. The drive
supports audio CDs, photo CDs, ISO 9660 and
CD plus.
If problems persist, contact your dealer.