Toshiba Tecra 8100 - Manual (Page 143)

User's Manual Troubleshooting 9-3
Version
1
Last Saved on 10/12/99 02:16
Tecra 8100 User's Manual – 8100_UK.DOC – ENGLISH – Printed on 13/12/99 as IM8100UK
Software
The problems may be caused by your software or diskette. If you cannot load
a software package, the media (usually a diskette) may be damaged or the
program might be corrupted. Try loading another copy of the software.
If an error message appears while you are using a software package,
check the software documentation. These documents usually include a
problem solving section or a summary of error messages.
Next, check any error messages in the OS documentation.
Hardware
If you cannot find a software problem, check your hardware. First run
through the items in the preliminary checklist above. If you still cannot
correct the problem, try to identify the source. The next section provides
checklists for individual components and peripherals.
Hardware and system checklist
This section discusses problems caused by your computer’s hardware or
attached peripherals. Basic problems may occur in the following areas:
„ System start-up „ Infrared port
„ Self Test „ Printer
„ Power source „ AccuPoint II
„ Password „ PS/2 mouse
„ Hotkeys „ Serial mouse
„ Keyboard „ PC card
„ LCD panel „ External monitor
„ Hard disk drive „ Sound system
„ CD/DVD-ROM drive „ TV output signal
„ Diskette drive „ USB
„ Hibernation „ Memory Expansion
System start-up
When the computer does not start properly, check the following items:
„ Self Test
„ Power Sources
„ Power-on Password