Xerox WorkCentre M123-M128-6336 - Manual (Page 151)

Problems using a UNIX Environment
Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 System Administration Guide 151
When printing fails
When the document cannot be deleted from the printer window
Problems using a UNIX Environment
This section explains what to do when a problem occurs while using UNIX. The
possible causes, confirmation methods, and actions are as follows. If a problem still
exists after the corrective action has been performed, follow the Problem Solving
Procedures on page 143 to seek further assistance.
When printing fails – page 152
When the required printing result is not obtained – page 153
Cause Confirmation Method Action
The machine is processing a
print request from another
client (only non-spool mode). Check that the machine has
a print job in progress. After the machine has
processed the print request,
send a print job or change the
mode to the spool mode.
The number of sessions
exceeds the maximum. Check that the machine is
processing simultaneous
requests (such as print
request or status inquiry
request) from multiple clients.
In Windows 95/Windows 98/
Windows NT 4.0, the write
error dialog, which indicates
insufficient memory for the
waiting print job is displayed. Wait for a while, send a print
request again. Alternatively,
increase the [Maximum
Sessions] in the SMB setting
file [config.txt]. Then switch
the power off and on. (Only
the System Administrator)
Cause Confirmation Method Action
An attempt is made to delete
all documents displayed in
the printer window.
(Only the System
Administrator) Check whether the attempt is
made to delete the print job
from the Printer menu in the
printer window. Delete the print job from the
Document menu in the printer
window.
The document owner is
invalid. Check whether the owner of
the selected document
matches the Windows log-in
name. Use the owner name of the
document to log in to
Windows, then delete the
document.
Service Pack 4.0 or later is
not installed in the system.
(In Windows NT 4.0) Check the Service Pack
version to be displayed when
you start Windows NT 4.0. Install Service Pack 4.0 or
later.