Konica Minolta bizhub 282 - Manual (Page 273)

8 Troubleshooting
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Chapter 8
Even though the but-
ton on the machine
has been erased, the
icon that indicates
that transmission can
be performed has
changed to an icon
for programming a
scan button. Delete the scan button from
the machine. Otherwise, turn
the machine off, then on
again. Click the [Delete Scanner Key] button.
Even though [Check
now] was clicked,
nothing happened. No file was received. Scan again.
Image files cannot be
opened. The file is not an image file re-
ceived from the device. Use a viewer compatible with TIFF and
PDF files.
The image file image
is not displayed cor-
rectly. Display the image in the view-
er at a reduced size. View the image at a zoom ratio of
100%.
The received data is unusable. Scan the document again.
IP Scanner cannot be
started up. TCP/IP is not ready. Open Network and Dial-up Connec-
tions in Windows, add the Microsoft
TCP/IP protocol, and then restart the
computer.
IP Scanner is already started
up. Two copies of the utility cannot run at
the same time.
ImageReceiver was
not started. TCP/IP is not ready. Open Network and Dial-up Connec-
tions in Windows, add the Microsoft
TCP/IP protocol, and then restart the
computer.
Since ImageReceiver was
started up during the previous
uninstallation, then reinstalled
without restarting the compu-
ter, ImageReceiver may have
been deleted after restart. Uninstall IP Scanner, and then re-in-
stall it.
The message
“Number of Scanner
Keys reached maxi-
mum.” appears. Six IP Scanner scan buttons
have already been pro-
grammed. Delete any unnecessary buttons.
The message “Scan-
ner key name has
invalid character.”
appears. Characters other than the
standard characters cannot
be used in button names. Specify a button name that contains
only the standard characters.
The message “Incor-
rect IP address” ap-
pears. Letters are entered into the IP
address. Specify the IP address in the format
xxx.xxx.xxx.xxx.
The message “Cur-
rently this command
not accepted.” ap-
pears. While communicating with the
copier, for example, while
programming or deleting a
button, the next transmission
is performed. Wait until the current connection is cut
(until the message “Currently this func-
tion is not available. Try again later.”
disappears from the taskbar at the bot-
tom of the window) before performing
the next operation.
Problem Cause Remedy