Panasonic VideoCam Suite 1.0 User Manual
Page 91
Settings/Convenient information
Troubleshooting
91
Error occurs while data are being
burned to a disc.
z The data may not be burned properly due to a conflict between the DVD drive and
the DVD disc. Use discs that are recommended for the drive.
Playback may not be possible even if the burning is completed properly, depending
on the disc. Confirm playback after burning.
z Operation may not execute normally due to the condition of the drive in which the
OS is installed or which is designated as the work area. Execute defragmentation if
necessary.
z Do not operate other recording software. Doing so may result in unsuccessful
recording to the disc or damage to the disc. Do not operate any other application,
especially those that use the DVD drive or those with a high CPU demand and high
memory consumption (recording or encoding programme).
z If an ASPI driver for other recording software or equipment such as a scanner or
printer is installed, this software may not operate properly. In this case, the ASPI
driver must be uninstalled and then this software must be reinstalled.
z Firmware (control programme stored in the main unit) for the DVD drive may cause
this problem. If updates to the firmware are available on the website of the PC or
drive manufacturer, update the firmware to the latest version.
z The CD recording function supported in the standard configuration of the OS may
affect the software. This function must be disabled.
The image is distorted during burning
and is not burned properly.
z Close this software and restart the PC.
When recording an image with 16:9
aspect ratio, the aspect ratio changes
to 4:3.
z When an image with a 16:9 aspect ratio is automatically encoded and recorded,
the recorded image will be in 4:3 letterbox format with black bars above and below
the active image area.
If the following problem occurs
Check the following
MC20_eng.book 91 ページ 2007年10月24日 水曜日 午後2時1分