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8 advanced installation topics, 10 frequently asked questions – HP Library and Tape Tools User Manual

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Using the Internet update functionality.....................................................................................126
Finding customer advisories and notifications...........................................................................126
Using passwords..................................................................................................................128

Setting passwords............................................................................................................128

Using the Front Panel function.................................................................................................128
Using the Move Media function..............................................................................................129

Possible Move Media error situations..................................................................................130

Performing manual product identification.................................................................................131
Running the device independent utilities...................................................................................131

System Config utility.........................................................................................................133

Running plugins....................................................................................................................133
Using the quiet mode feature.................................................................................................134
Using the installation check feature.........................................................................................134
Managing the TapeAssure service..........................................................................................136
Using L&TT in restricted mode.................................................................................................137
Using the Tool Status Report...................................................................................................137

8 Advanced installation topics....................................................................140

Other changes to the system (GUI)..........................................................................................140
Reboot criteria......................................................................................................................140
Running L&TT from computers without L&TT installed..................................................................140

Running L&TT from a CD or USB flash drive.........................................................................140
Running L&TT from a shared directory.................................................................................141

Files installed on the system....................................................................................................142

Other changes to the system (CSI)......................................................................................143

9 Accessing HP library LTO-5 and LTO-6 drives over Ethernet..........................144

Supported operating systems, devices, and operations..............................................................144
Connecting to the Ethernet port..............................................................................................144
Known issues and limitations..................................................................................................146

10 Frequently asked questions.....................................................................147

General questions.................................................................................................................147

Where can I find LTT?.......................................................................................................147
How do I install L&TT?......................................................................................................147
What is the impact of my server if I install LTT?....................................................................147
Why should I use LTT?......................................................................................................147
Why should I use latest version of LTT?................................................................................148
How do I get to know the latest version of LTT?....................................................................148
What Operating Systems & drive generation LTT supports?....................................................148
If I have any problems in using LTT how I can contact?..........................................................148
What information I should provide when contacting HP support?...........................................148
Where can I find information about media compatibility with my hardware?...........................148
Where can I find information about hardware and software compatibility?..............................149

Drive & Firmware Questions...................................................................................................149

Why I should use LTT for firmware upgrade?........................................................................149
How do I verify that my drive's firmware is up to date?.........................................................149
Where can I find information about drive cleaning requirements?...........................................149
How do I use L&TT to find my drive serial number?...............................................................150
How do I check if my drive is OK?.....................................................................................150
How do I know if drive is degrading?.................................................................................150
When the drive should be replaced?..................................................................................150

Support ticket questions.........................................................................................................150

Why HP support ask for support ticket?...............................................................................150
How do I generate support ticket in Windows?....................................................................150
How do I generate support ticket in Non Windows?.............................................................150

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