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Advanced options – HP Library and Tape Tools User Manual

Page 28

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NOTE:

With several products, after the firmware file is selected, a message is displayed to inform

the certain requirements such as important prerequisites for updating with the new firmware, or
noteworthy functional changes (such as a new LED sequence). Be sure to read any such messages
and take appropriate actions. If the device is either not visible to L&TT and operating system or
both after the firmware is updated successfully, follow the process indicated in the Firmware Update
window to ensure the updated device is fully visible and usable by the system. Make sure you
follow this entire procedure before calling HP customer support. In case the device is still not
accessible, call HP customer support for assistance.

Advanced options

It is sometimes necessary to disable L&TT safeguards to perform more advanced operations. These
operations (options) are only available after entering the necessary password. To obtain the
password, contact HP support. After you have entered the password, the Options button on the
Update Firmware tab becomes available. Click Options the Factory Firmware Overrides dialog
box appears as shown in

Figure 12 (page 28)

(this dialog box varies slightly between drives and

libraries).

Figure 12 Factory firmware overrides dialog box

The Factory Firmware Overrides dialog box appears with the following three options:

Allow firmware downgrading—By default, L&TT does not show files with older revision levels
as selectable. On the Local Firmware Files tab, the comment field displays the message
“downgrade password required.” In most cases, you must use the latest firmware. However,
if software incompatibilities or other customer limitations require the use of older firmware
revisions, select the check box to downgrade to the older firmware revisions.

Allow selection of any [drive or library] firmware file—This option allows mapping of the
device firmware to a product, irrespective of the device's product ID. There are few cases in

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Using L&TT on Windows