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12 support and other resources, Getting support, Contacting hp – HP Library and Tape Tools User Manual

Page 164: Other hp websites, Getting support contacting hp other hp websites

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12 Support and other resources

“Getting support” (page 164)

“Contacting HP” (page 164)

“Other HP websites” (page 164)

Getting support

For any assistance in troubleshooting hardware products please contact standard HP support.
However, if you have any feedback, enhancements, or to report any issues in using L&TT software,
you can email to

[email protected]

.You can expect a response within 24 hours (usually sooner)

during a normal business week. HP appreciates feedback on how to improve future versions of
L&TT.

NOTE:

This address is intended to provide support for L&TT software. This address is not for

assistance in troubleshooting hardware products. Refer to the documentation that comes with your
hardware for support options for that product.

Contacting HP

Telephone numbers for worldwide technical support are listed on the HP support website:

“http://

www.hp.com/support/”

.

Collect the following information before calling:

Technical support registration number (if applicable)

Product serial numbers

Product model names and numbers

Error messages

Operating system type and revision level

Detailed questions

For continuous quality improvement, calls may be recorded or monitored.

HP welcomes your feedback.

To make comments and suggestions about product documentation, please send a message to

[email protected]

. All submissions become the property of HP.

Other HP websites

For additional information, see the following HP websites:

www.hp.com

www.hp.com/go/storage

www.docs.hp.com

www.hp.com/support/tapetools

www.hp.com/support/lttcompatibility

www.hp.com/support/manuals

“http://www.hp.com/support/downloads”

164 Support and other resources