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Troubleshooting the replication environment – HP XP P9000 Command View Advanced Edition Software User Manual

Page 419

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Description

Severity

Icon

Indicates that the message describes an error related to the operation
that was performed.

Error

Indicates that the message shows a warning or confirmation for the op-
eration that was performed or that is to be performed.

Warning

Indicates that the message shows the processing status or result of the
operation that was performed.

Information

Troubleshooting the replication environment

For a diagram, see

Troubleshooting the replication environment workflow

” on page 419.

To troubleshoot the replication environment:

1.

Use the alert list to check the error information.

When an error is detected, use the alert list to check the error information. You can learn of the
occurrence of an error by updating the number of alerts from the Dashboard menu or by receiving
an alert by email or SNMP trapping. To display the alert list, from the Explorer menu, choose
Alerts and then Alerts.

2.

Determine where the error occurred.

In the alert list, check the resource name displayed under Resource and the information about
the link target.

3.

Determine the cause of the error and take corrective action.

You can determine the cause of the error by checking the information collected by Replication
Manager and using storage system operation management software. You can correct the error
using Device Manager or storage system operation management software.

If the error is related to pool or journal performance in an open system, you can use Replication
Manager to take corrective action by, for example, changing the relevant pool or journal volume
or adding a new volume.

4.

If the alert is related to the copy pair status, change the pair status.

In open systems, you can use Replication Manager to change copy pair statuses. If necessary,
place the copy pair in its previous status after the error is corrected. If necessary, restore the data
by copying the data from the secondary volume back to the primary volume (reverse copy), and
change the status of the copy pair on which the error status was indicated back to normal.

Related topics

About alert settings

, page 123

About handling errors

, page 417

Troubleshooting the replication environment workflow

The following figure shows the flow of troubleshooting.

User Guide

419

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