HP XP Array Manager Software - Manual (Page 124)

Possible Problems Probable Causes and Recommended Action
Unable to display help message
The Export Tool cannot display the online help due to a system
error.
Unable to get serial number
The Export Tool cannot obtain the serial number due to a system
error.
Unable to get time range for
monitoring
The SVP does not contain monitoring data.
Unable to read command file: file
The Export Tool cannot read the command file. Specify the name
of the command file correctly.
Unable to use the command:
command
The specified subcommand is unavailable because you logged
in as a storage partition administrator.
Unable to use the group name:
operand
The specified operand of the group subcommand is unavailable
because you logged in as a storage partition administrator.
Unknown host: host
The Export Tool cannot resolve the host name. Please specify
the correct host name.
Unsupported command: command
The Export Tool does not support the specified command. Please
specify a correct command.
Unsupported operand: operand
The specified operand is not supported. Please correct the
specified operand.
Unsupported option: option
The specified option is not supported. Please correct the
specified option.
Some file exists in path.
What do you do? clear(c)/update(u)/
stop(p)
You selected "action". Is it OK? (y/n)
Files exist in path.
• To clear the files, press the key.
• To overwrite the files, press the key.
• To stop the operation, press the
key.
When you press a key, a message appears and asks whether to
perform the specified action.
• To perform the specified action, press the key.
• To cancel the specified action, press the key.
Specify the following subcommand
before login subcommand: retry
The retry subcommand is written in an incorrect position in the
command file.
Write the retry subcommand before the login subcommand.
Start gathering group data
Target = xxx, Total = yyy
End gathering group data
The Export Tool starts collecting data specified by the group
subcommand.
The number of targets is xxx and the total number is yyy (see
Note below).
The Export Tool ends collecting data.
Note: For example, suppose that the storage system contains
100 parity groups and the command file contains the following
command line:
group PG 1-1:1-2
The Export Tool displays the message "Target=2, Total=100",
which means that the group subcommand specifies two parity
groups and that the total number of parity groups in the storage
system is 100.
Syntax error: line
A syntax error is detected in a command line in your command
file. Check the command line for the syntax error and then
correct the script.
Note that some operands must be enclosed by double quotation
marks ("). Please check the command line to find whether double
quotation marks are missing.
124 Troubleshooting