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Troubleshooting, 1 power, hardware connections, and leds, Chapter 23 troubleshooting – ZyXEL Communications 802.11g HomePlug AV ADSL2+ Gateway P-660HWP-Dx User Manual

Page 297: Troubleshooting (297)

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P-660HWP-Dx User’s Guide

35

C

H A P T E R

23

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

Power, Hardware Connections, and LEDs

P-660HWP-Dx Access and Login

Internet Access

Powerline Issues

23.1 Power, Hardware Connections, and LEDs

V

The P-660HWP-Dx does not turn on. None of the LEDs turn on.

1 Make sure the P-660HWP-Dx is turned on.
2 Make sure you are using the power adaptor or cord included with the P-660HWP-Dx.
3 Make sure the power adaptor or cord is connected to the P-660HWP-Dx and plugged in

to an appropriate power source. Make sure the power source is turned on.

4 Turn the P-660HWP-Dx off and on.
5 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 1.4 on page 37

.

2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the P-660HWP-Dx off and on.
5 If the problem continues, contact the vendor.