4 how to request for support – Renesas R0E530640MCU00 User Manual
Page 215
R0E530640MCU00 User’s Manual
6. Troubleshooting (Action on Error)
REJ10J1733-0100 Rev.1.00 Apr. 01, 2008
Page 215 of 229
6.4 How to Request for Support
After checking the items in "6. Troubleshooting (Action on Error)", fill in the text file which is downloaded from the following
URL, then send the information to your local distributor.
http://tool-support.renesas.com/eng/toolnews/registration/support.txt
For prompt response, please specify the following information:
(1) Operating
environment
- Operating voltage:
[V]
- Operating frequency:
[MHz]
- Clock supply to the MCU:
Internal oscillator/External oscillator
(2) Condition
- The emulator debugger starts up/does not start up
- The error is detected/not detected in the self-check
-
Frequency
of
errors:
always/frequency
(
)
(3) Problem