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Hewlett-packard support services in asia-pacific – HP 750 User Manual

Page 268

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Support Services

Hewlett-Packard support services in Asia-Pacific

Asia-Pacific Support Resources

Resource

Support provided and notes

Phone/fax/ftp number

Hours of operation

HP FIRST Fax

Detailed product support
information on common software
applications and troubleshooting
tips. All sent by fax.

Australia:
(03) 9272 2627
Japan:
(03) 3335 8622
Korea:
(82-2) 769 0543
New Zealand:
(09) 356 6642
PRC:
(86-10) 505 5280
Singapore
(65) 291 7951
Taiwan
(886-2) 719 5589
Worldwide:
(+1) (208) 344-4809

24 hours.

7 days.

Automated support
service.

HP Download
Service
(BBS: Bulletin
Board Service))

Electronic downloading of HP
product information,
troubleshooting hints and
updated HP plotter driver
information.

Australia:
(03) 9890 0276
New Zealand:
(09) 356 3660
Taiwan
(886-2) 923 3233
(login: hp
password: bbs)
Worldwide:
(+1) (208) 344-1691

24 hours.

7 days.

Real-time access
over modem.

Internet

Information on products and
plotter drivers for anyone with ftp
access to the Internet, or who
has Worldwide Web access
through a hyper-media viewer
such as Mosaic.

ftp to: 192.6.71.2, or
ftp-boi.external.hp.com

Name: anonymous

Password: your e-mail
address

24 hours.

7 days.

Real-time access
over modem.

World-Wide Web:
http://www

-

dmo.external.

hp.com/peripherals/main.
html

HP Support
Assistant
(CD-ROM)

A quarterly CD-ROM
subscription service from HP.
This online system provides
technical information, product
information and software drivers.

This product is designed to run
in a Microsoft Windows
environment.

(65) 740 4629

24 hours

7 days