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Problems with the entry platen – HP 750 User Manual

Page 208

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10-10

C4705-90000

Product History and Service Notes

Problems with the Entry Platen

Date:

1 November 1995

Service Note:

C3195AĆ01

C3196AĆ01

Supersedes:

None

Products:

HP DesignJet 750C (C3195A)

HP DesignJet 750C (C3196A)

Serial Numbers:

C3195A ESA0000000/ESA5700335

C3196A ESA0000000/ESA5700644

To be performed by: HPĆQualified Personnel
Parts Required:

Part Number

Description

Qty

C3195Ć00002

Entry Platen Ć DĆsize

1

C3196Ć00002

Entry Platen Ć EĆsize

1

Situation

The entry platen, under certain circumstances (bent), can:

D Cause the media sensor not to detect the presence of media.
D Damage the media sensor.

If this happens, the media fails to load.

Solution

A new entryĆplaten has been introduced to avoid this problem.

Removing and Installing the New Entry Platen :

1 Remove the window ' page 6Ć13.
2 Remove the center cover ' page 6Ć14.
3 Remove the left and right endcovers ' pages 6Ć16 and 6Ć17.
4 Disengage the media sensor cable from the clamps and remove the media sensor from the

entry platen.

5 Lower the rollfeed cover to the open position.
6 Use a Torx TĆ15 screwdriver to loosen the wedge screws that attach the entry platen to

the left and right sideplates.