Canon EOS-1D X Mark II DSLR Camera (Body Only) - Manual (Page 521)

521
Troubleshooting Guide
When you select [ Clean now f ], the shutter will make a mechanical
sound during the cleaning, but the picture will not be recorded to the
card (p.404).
If you repeatedly turn the power switch < 1 > / < 2 > within a short
time period, the < f > icon may not be displayed (p.53).
The camera does not have PictBridge, and direct printing is not
possible.
From the EOS DIGITAL Solution Disk (CD-ROM, p.4), install EOS
Utility (EOS software, p.552) to your computer (p.553).
Make sure EOS Utility’s main window is displayed.
Sensor Cleaning Problems
The shutter makes a sound during sensor cleaning.
Automatic sensor cleaning does not work.
Printing-Related Problems
Direct printing does not work.
Computer Connection Problems
I cannot transfer images to a computer.