Brother ADS-2400N - Manual (Page 277)

Troubleshooting
261
10
Error message Cause Action
Check Connection The machine is not connected to
your computer. Connect the machine to your computer, and then try
again.
Out of Memory The machine’s memory is full. To clear the error, do one of the following:
 Press any button (ADS-2400N / ADS-3000N) or
(ADS-2800W / ADS-3600W).
 Turn the machine off and then on by unplugging
the machine from the AC power outlet and then
plugging the machine in again.
To prevent the error, do one of the following:
 Reduce the number of your documents.
 Set resolution setting or file size smaller.
This machine is not
connected to your PC The machine is not connected to
your computer. Connect the machine to your computer, and then try
again.
Replace Pick up
roller The Pick Up Roller has been used
over 200,000 times. Replace the Pick Up Roller with a new one. Scanning
errors may occur if you do not replace the part. See
Replace the Pick Up Roller on page 248.
Replace Reverse
Roller The Reverse Roller has been used
over 200,000 times. Replace the Reverse Roller with a new one.
Scanning errors may occur if you do not replace the
part. See Replace the Reverse Roller on page 252.
Replace pick up and
reverse roller Both the Reverse Roller and the
Pick Up Roller have been used over
200,000 times. Replace the Reverse Roller and the Pick Up Roller
with new ones. Scanning errors may occur if you
do not replace the parts. See Replace the Pick Up
Roller on page 248 and Replace the Reverse Roller
on page 252.
Unable to Scan XX
(XX is an error code.) A machine error has occurred. Turn the machine off and then on, and then try to
scan again. If the error is not cleared after turning
the machine off and then on, make a note of the
error message and report it to your Brother dealer or
Brother Customer Service (see For Customer
Service on page ii).
Scan error due to
length, reduce
length Documents that exceed the
maximum length was scanned. Decrease the scanner resolution because the
maximum length that can be scanned varies
depending on the resolution.