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Troubleshooting, Troubleshooting -6 – TA Triumph-Adler DC 2435 User Manual

Page 220

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Troubleshooting

10-6

Troubleshooting

When a problem occurs, first check the following. If the problem persists, contact your dealer or service
representative.

Symptom

Checkpoint

Corrective Action

Reference

Page

Cannot send document.

Is the modular cord
connected correctly?

Connect the modular cord
correctly.

Is Send error displayed?

Remedy the cause of error
and send again.

Appendix-16
Refer to the
machine’s
Operation
Guide
.

Is TX (transmission)
restriction activated?

Cancel the TX restriction.

6-21

Cannot perform broadcast
transmission.

Is free space available in the
memory?

Send after the memory has
free space, or create free
space in the memory.

4-6

Cannot perform encrypted
communication.

Are the registrations correct
both at sender and recipient?

Double-check the
registrations both at sender
and recipient.

6-29

Cannot use the remote
switching function.

Is a pulse line used?

Some phones may transmit
tone signals using buttons.
Refer to the operation
manual of your phone set.

Is the remote switching
number correct?

Check the registration.
(Default: 55)

4-16

Did you press the remote
switching number too
quickly?

Press the remote switching
number twice slowly.

No print output after
reception.

I

s memory forwarding

activated?

Check the forwarding
destination.

Cannot receive document.

Is the modular cord
connected correctly?

Connect the modular cord
correctly.

Is

Communication error

displayed?

Remedy the cause of error
and ask the sender to retry.

Appendix-16

Is RX (reception) restriction
activated?

Cancel the RX restriction.

6-28

Cannot receive 2 in 1
reception.

Are 2 in 1 reception and
duplex reception both set?

Cancel the duplex printing.

6-35

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