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Printer problems, D-23 – Epson 386/25 User Manual

Page 271

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3.

If you have entered an MS-DOS command that you want to

stop, there are special key combinations you can type to tell
MS-DOS to stop what it is doing. These methods may also
work in your application programs.

To interrupt an MS-DOS command while it is executing,

try one of the following commands:

❏ Hold down the

Ctrl

key and press C

❏ Hold down the

Ctrl

key and press Break.

4.

An application program can occasionally lock the computer,

making it unresponsive to the keyboard. If your computer
does not respond when you type on the keyboard, you can

reset it. Follow the instructions in Chapter 3.

Printer Problems

Below are some general steps to follow if you are having

difficulty with your printer. If the problem persists and you need

more detailed information, check your printer manual. You may
see one of the following error messages:

❏ 901

Parallel port error

❏ 1101 Serial port error.

These error messages appear if you are having trouble with the

port to which your printer is connected. If it is connected to the
parallel port, you may see error number 901; if your printer uses
the serial port, you may see error number 1101.

1.

If your printer does not work correctly immediately after you

install it, check that the printer has power and is properly

connected to the computer. (Also, make sure your printer
has paper in it.) See Chapter 1 or your printer manual for

instructions.

Troubleshooting

D-23