Grass Valley K2 Media Client System Guide v.3.3 - Manual (Page 93)

June 9, 2009 K2 Media Client System Guide 93
Pathfire capture service procedures
Pathfire capture service procedures
Use the following procedures as necessary to support the operation of the Pathfire
capture service in your facility.
Recovery after a failed Pathfire transfer
If the transfer of the Pathfire-delivered content into the watched folder fails, the
Pathfire system manages the failure and reports errors. For some failure modes, such
as a network outage, there might be some *.tmp files remaining in the watched folder
as a result of the failed transfer. These files do not cause problems with subsequent
transfers. Once you correct the problem that caused the original failure, if you restart
the Pathfire transfer service and then transfer the same Pathfire-delivered content
again, the transfer is successful. If the content is not transferred again, the *.tmp files
persist until manually deleted.
Installing Pathfire Transfer Service software
To support K2 Capture Service features for automatically importing media from a
Pathfire catch server, Pathfire software must be installed on a stand-alone K2 Media
Client or on a K2 Media Server. This software is Pathfire software, not Grass Valley
software. Likewise, its license is a Pathfire license, not a Grass Valley license.
You must procure a license file for the Pathfire license. Follow the instructions on the
Software License sheet that you received from Grass Valley. You must prepare a text
file with unique system identifiers and send the text file to Grass Valley in order to
received license files.
Refer to K2 Release Notes for information on the compatible version of Pathfire
Transfer Service software.
NOTE: The Pathfire Transfer Service software install deletes files in C:\temp. If
you have any files in C:\temp that you want to save, copy the files to a different
location before proceeding.
To install Pathfire software, you must run multiple installation programs, as directed
by the following procedures:
Install first DMG Master software
1. If you have any files in C:\temp that you want to save, copy the files to a different
location.
2. Place the Pathfire Transfer Service CD in the CD-ROM drive of the K2 Media
Client or K2 Media Server.
Pathfire logs Find Pathfire logs at C:\Program Files\pathfire\logs.
Catch server A generic term for a server dedicated to the purpose of downloading,
capturing, and managing media content as it arrives via a specific
distribution mechanism at a broadcast or media production facility.
Examples of catch servers are a Pathfire DMG Server and a DG Spot
Box.
Name Description