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Get controller logs, Disabling a disk, Check disk mode pages – Grass Valley K2 Media Client System Guide v.3.3 User Manual

Page 118

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118

K2 Media Client System Guide

June 9, 2009

Chapter 4 Managing Internal Storage

then select

Identify LUN

or

Identify Disk

in the context menu. A message box

opens with a message that informs you that a disk or disks are blinking.

b. The LEDs on the internal storage disk or disks display a flashing pattern

alternating yellow/green once a second. This flashing pattern can stop
automatically after a specific time interval, such as ten seconds. Verify the
location of the disk or disks.

Get controller logs

1. In the tree view, select the controller.

2. Click

Actions | Get Controller Logs

.

3. A message informs you of the location of the logs.

4. Find the following files on the local K2 Media Client at C:\profile\logs:

• MegaRaidDriveFailureLog.txt

• MegaRaidNVRAMLog.txt

• tty.log

Check disk mode pages

1. In the tree view, right-click the controller and select

Check DIsk Mode Pages

.

2. Messages report the results of the check. For each disk that has mode pages set

incorrectly, click

Yes

when prompted “…restore the default mode page settings?”.

Disabling a disk

1. In the tree view, right-click the disk and select

Advanced | Disable

and

OK

to

confirm.

A message “The drive is spinning down…Please wait” appears.

The Service LED on the K2 Media Client displays a flashing yellow pattern three
time a second.

2. When the message “Operation succeeded…now safe to remove disk” appears,

click

OK

.

3. The Storage Utility displays red Xs on tree view icons to represent a disk fault and

a degraded LUN.

NOTE: Remember that the LUN 0 (disks 0_0 and 0_1) is the system drive. Do not
attempt disk operations on the system drive.