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Telephone support, International support centers, Authorized local support representative – Grass Valley K2 Media Client System Guide v.3.3 User Manual

Page 14: Web technical support

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14

K2 Media Client System Guide

June 9, 2009

Finding Information

Web Technical Support

To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems.

World Wide Web:

http://www.grassvalley.com/support/

Technical Support E-mail Address:

[email protected]

.

Telephone Support

Use the following information to contact Product Support by phone.

International Support Centers

Our international support centers are available 24 hours a day, 7 days a week.

Authorized Local Support Representative

A local support representative may be available in your country. To locate a support
center during normal local business hours, refer to the following list. This list is
regularly updated on the website for Thomson Grass Valley Product Support
(

http://www.grassvalley.com/support/contact/phone/

).

After–hours local phone support is also available for warranty and contract
customers.

Support Center

Toll free

In country

France

+800 80 80 20 20

+33 1 48 25 20 20

United States

+1 800 547 8949

+1 530 478 4148

Region

Country

Telephone

Asia

China

+86 10 5883 7575

Hong Kong, Taiwan, Korea, Macau

+852 2531 3058

Japan

+81 3 6848 5561

Southeast Asia - Malaysia

+603 7492 3303

Southeast Asia - Singapore

+65 6379 1769

Indian Subcontinent

+91 11 515 282 502
+91 11 515 282 504

Pacific

Australia, New Zealand

+61 1300 721 495

Central America,
South America

All

+55 11 5509 3440

North America

North America, Mexico, Caribbean

+1 800 547 8949
+1 530 478 4148