Warranty and factory service, Warranty, Factory service – Ensemble Designs BrightEye NXT 410 Clean HDMI Router User Manual
Page 120: Warranty 120
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Page 120
BrightEye NXT 410/415/430 Compact Router Installation, Configuration and Operations Guide
Warranty and Factory Service
Warranty
This unit is covered by a five year limited warranty. If you require service (under warranty or not),
please contact Ensemble Designs and ask for customer service before you return the unit. This
will allow the service technician to provide any other suggestions for identifying the problem and
recommending possible solutions.
Factory Service
If you return equipment for repair, please get a Return Material Authorization Number (RMA) from the
factory first.
tel +1 530.478.1830
fax +1 530.478.1832
Ship the product and a written description of the problem to:
Ensemble Designs, Inc.
Attention: Customer Service RMA #####
870 Gold Flat Rd.
Nevada City, CA 95959 USA
Be sure to put your RMA number on the outside of the box.