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Page 228

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CDM-570/570L Satellite Modem with Optional IP Module

Revision 12

Ethernet IP Module Interface

MN/CDM570L.IOM

13–22

13.6.2.1.3 Home | Support

For this page to operate correctly, the modem’s administrator is required to
specify the SMTP server, domain name, and destination on the
Admin | Access
page (See Sect. 7.3.2.1).

Use this correspondence portal for questions about or problems with the modem. This page uses
SMTP (Simple Mail Transport Protocol) to compose and send an e-mail message to Comtech EF
Data Modem Support (

[email protected]

).



Figure 13-4. Home | Customer Support page

Contact Information

Use this section to provide customer contact information to Comtech EF Data.

Problem Report

Use this section to compose the required message – up to 256 characters maximum are permitted.
Once the desired message is created (and the pertinent Contact Information has been filled in),
click [Submit Email] to send the message.



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