7 printed information – Rice Lake iQUBE2 Digital Diagnostic Junction Box User Manual
Page 67

Appendix
63
Use the interactive menu of Revolution III to monitor the cells, platforms, or systems. If any of the load cells reads
incorrectly, correct the problem then test the total system again.
If these steps do not resolve the problem, contact Rice Lake Weighing Systems technical support for further assis-
tance.
8.7
Printed Information
iQUBE
2
Options
• Fiber-Optic Interface Installation Instructions, PN 80230
• Ethernet Communications Installation Manual, PN 77224
• USB Communications Card Installation Instructions, PN 95490
• Serial Communications Expansion Card Installation Instructions, PN 110892
• Remote Power Supply Installation Instructions, PN 110564
920i System Manuals
• 920i Installation Manual, PN 67887
Symptom
Cause/Remedy
iQUBE
2
seems dead
Cycle power on the
iQUBE
2
and check that HB1 is blinking green.
No LEDs lit for load cells
Ensure SW1 is set to OFF, or a download from
Virtui
2
or Revolution III
is
required after setup is completed.
Some LEDs lit green or red
Green light means good configuration and good cell; red indicates a load cell fault
or bad A/D conversion. Swap load cell cable to another position.
No scale or
iQUBE
2
in
920i
configuration
Configuration setup and download needed to setup configuration the
iQUBE
2
(see Section 3.1).
Ensure setup switch (DIP switch 4 on the core module) is ON to enable download
from
920i
to
iQUBE
2
.
Very large trim factors
Verify that the capacity and sensitivity of each configured load cell is correct.
Cal-Match
failure
Check CalType for proper calibration type.
Calibration shift
Possible mechanical problem or corrupted data stored in
iQUBE
2
.
If another device connected to the
iQUBE
2
causes this, check for proper
common grounding.
No communication
In setup of
iQUBE
2
, press the Connect softkey to verify communications (see
Section 3.1.1 on page 20. This step retrieves the serial numbers of the attached
iQUBE
2
units for verification. Check communication wiring and switches 5 and 6.
No communication with secondary unit
Perform the MS.AUTO function or assign secondary units through
Virtui
2
or
Revolution III.
No fiber-optic communication
Check for damaged fiber cable. Verify proper connection of transmit to receive.
Check RS-232 communications to determine if the communications failure is
limited to the fiber communications board.
No Ethernet communication
Verify IP address and connections. Try to connect using Telnet software.
Table 8-6.
iQUBE
2
Troubleshooting