Scanner unit does not close, Solving fax problems – Dell B5465dnf Mono Laser Printer MFP User Manual
Page 317
Action
Yes
No
Step 9
Check for washed
‑out or overexposed output.
a
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging
b
Adjust the settings of the following:
•
Background Removal—Reduce the current setting.
•
Shadow Detail—Reduce the current setting.
c
Resend the copy job.
Do pages show washed
‑out or overexposed prints?
Contact
.
The problem is solved.
Scanner unit does not close
Action
Yes
No
Check if there are no obstructions between the scanner unit and the
printer.
a
Lift the scanner unit.
b
Remove any obstruction that keeps the scanner unit open.
c
Lower the scanner unit.
Did the scanner unit close properly?
The problem is solved. Contact
.
Solving fax problems
•
“Caller ID is not shown” on page 318
•
“Cannot send or receive a fax” on page 318
•
“Can receive but not send faxes” on page 320
•
“Can send but not receive faxes” on page 321
•
“Fax and e-mail functions are not set up” on page 322
•
“Received fax has poor print quality” on page 322
Troubleshooting
317