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Scanner unit does not close, Solving fax problems – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 317

background image

Action

Yes

No

Step 9

Check for washed

‑out or overexposed output.

a

From the Copy screen, navigate to:

Advanced Options > Advanced Imaging

b

Adjust the settings of the following:

Background Removal—Reduce the current setting.

Shadow Detail—Reduce the current setting.

c

Resend the copy job.

Do pages show washed

‑out or overexposed prints?

Contact

technical

support

.

The problem is solved.

Scanner unit does not close

Action

Yes

No

Check if there are no obstructions between the scanner unit and the
printer.

a

Lift the scanner unit.

b

Remove any obstruction that keeps the scanner unit open.

c

Lower the scanner unit.

Did the scanner unit close properly?

The problem is solved. Contact

technical

support

.

Solving fax problems

“Caller ID is not shown” on page 318

“Cannot send or receive a fax” on page 318

“Can receive but not send faxes” on page 320

“Can send but not receive faxes” on page 321

“Fax and e-mail functions are not set up” on page 322

“Received fax has poor print quality” on page 322

Troubleshooting

317