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Toner rubs off, Toner specks appear on prints, Transparency print quality is poor – Dell B5465dnf Mono Laser Printer MFP User Manual

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background image

Toner rubs off

Leading edge

Trailing edge

ABC

DEF

Action

Yes

No

Step 1

From the Paper menu on the printer control panel, check the paper type,
texture, and weight.

Do the paper type, texture, and weight match the paper loaded in the
tray?

Go to step 2.

Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.

Step 2

Resend the print job.

Does the toner still rub off?

Contact

technical

support

or your Dell

printer dealer.

The problem is solved.

Toner specks appear on prints

Action

Yes

No

Replace the imaging unit, and then resend the print job.

Do toner specks appear on prints?

Contact

technical

support

.

The problem is solved.

Transparency print quality is poor

Action

Yes

No

Step 1

From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.

Is the paper type for the tray set to Transparency?

Go to step 2.

Set the paper type to
Transparency.

Step 2

a

Check if you are using a recommended type of transparency.

b

Resend the print job.

Is the print quality still poor?

Contact

technical

support

.

The problem is solved.

Troubleshooting

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