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Repeating defects appear on prints – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 307

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Action

Yes

No

Step 6

a

Redistribute the toner in the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

2

Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

3

Install the imaging unit, and then the cartridge.

b

Resend the print job.

Is the print still too light?

Go to step 7.

The problem is solved.

Step 7

Replace the imaging unit, and then resend the print job.

Is the print still too light?

Contact

technical

support

.

The problem is solved.

Repeating defects appear on prints

Action

Yes

No

Step 1

a

Replace the imaging unit if the distance between the defects is equal
to any of the following:

47.8 mm (1.88 in.)

96.8 mm (3.81 in.)

28.5 mm (1.12 in.)

b

Resend the print job.

Do repeating defects still appear on prints?

Go to step 2.

The problem is solved.

Step 2

a

Replace the fuser if the distance between the defects is equal to either
of the following:

94.25 mm (3.71 in.)

95.2 mm (3.75 in.)

b

Resend the print job.

Do repeating defects still appear on prints?

Contact

technical

support

.

The problem is solved.

Troubleshooting

307