Gray background on prints, Abcde – Dell B5465dnf Mono Laser Printer MFP User Manual
Page 298
Action
Yes
No
Step 2
a
Replace the fuser. For more information, see the instruction sheet that
came with the part.
b
Resend the print job.
Do compressed images still appear?
The problem is solved. Contact
.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action
Yes
No
Step 1
a
From the Quality Menu on the printer control panel, decrease the
toner darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Go to step 2.
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to light
can cause print quality problems.
c
Install the imaging unit, and then the cartridge.
d
Resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Go to step 3.
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Contact
.
Troubleshooting
298