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Large jobs do not collate, Multiple-language pdf files do not print – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 291

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Large jobs do not collate

Action

Yes

No

Step 1

a

From the Finishing menu on the printer control panel, set Collate to
(1,2,3) (1,2,3).

b

Resend the print job.

Did the job print and collate correctly?

The problem is solved. Go to step 2.

Step 2

a

From the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the
setting in the Finishing menu.

b

Resend the print job.

Did the job print and collate correctly?

The problem is solved. Go to step 3.

Step 3

Reduce the complexity of the print job by eliminating the number and size
of fonts, the number and complexity of images, and the number of pages
in the job.

Did the job print and collate correctly?

The problem is solved. Contact

technical

support

.

Multiple

language PDF files do not print

Action

Yes

No

Step 1

a

Check if the print options for the PDF output are set to embed all fonts.

For more information, see the documentation that came with Adobe
Acrobat.

b

Generate a new PDF file, and then resend the print job.

Do the files print?

The problem is solved. Go to step 2.

Step 2

a

Open the document you want to print in Adobe Acrobat.

b

Click File > Print > Advanced > Print As Image > OK > OK.

Do the files print?

The problem is solved. Contact

technical

support

.

Troubleshooting

291