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Fax and e-mail functions are not set up, Received fax has poor print quality – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 322

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Action

Yes

No

Step 3

Replace the toner cartridge. For more information, see the instruction
sheet that came with the supply.

Can you receive faxes?

The problem is solved. Contact

technical

support

.

Fax and e-mail functions are not set up

Notes:

Before you troubleshoot, check if the fax cables are connected.

The indicator light is blinking red until you set up fax and e

‑mail.

Action

Yes

No

a

From the home screen, navigate to:

> Settings > General Settings > Run initial setup > Yes >

Submit

b

Turn off the printer, and then turn it back on.

The “Select your language” screen appears on the printer display.

c

Select a language, and then touch

.

d

Select a country or region, and then touch Next.

e

Select a time zone, and then touch Next.

f

Select Fax and E

mail, and then touch Next.

Are fax and e

‑mail functions set up?

The problem is solved. Contact

technical

support

.

Received fax has poor print quality

Action

Yes

No

Step 1

Ask the person who sent you the fax to:

a

Check if the quality of the original document is satisfactory.

b

Increase the fax scan resolution, if possible.

c

Resend the fax.

Is the fax print quality satisfactory?

The problem is solved. Go to step 2.

Troubleshooting

322