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Toner fog or background shading appears on prints, Abcde – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 311

background image

Action

Yes

No

Step 3

a

Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.

b

Resend the print job.

Do streaked vertical lines appear on prints?

Go to step 4.

The problem is solved.

Step 4

a

Reinstall the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

2

Install the imaging unit, and then the cartridge.

b

Resend the print job.

Do streaked vertical lines appear on prints?

Go to step 5.

The problem is solved.

Step 5

Replace the imaging unit, and then resend the print job.

Do streaked vertical lines appear on prints?

Contact

technical

support

or your Dell

printer dealer.

The problem is solved.

Toner fog or background shading appears on prints

ABCDE

ABCDE

ABCDE

Action

Yes

No

Step 1

Reinstall the imaging unit.

a

Remove, and then install the imaging unit.

b

Resend the print job.

Does fog or shading appear on prints?

Go to step 2.

The problem is solved.

Step 2

Replace the imaging unit, and then resend the print job.

Does fog or shading appear on prints?

Contact

technical

support

or your Dell

printer dealer.

The problem is solved.

Troubleshooting

311