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Dell B5465dnf Mono Laser Printer MFP User Manual

Page 302

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Action

Yes

No

Step 1

a

Check if there is packing material left on the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

2

Check if the packing material is properly removed from the imaging
unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

3

Reinstall the imaging unit, and then the cartridge.

b

Resend the print job.

Is the printer still printing blank pages?

Go to step 2.

The problem is solved.

Step 2

a

Redistribute the toner in the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

2

Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

3

Reinstall the imaging unit, and then the cartridge.

b

Resend the print job.

Is the printer still printing blank pages?

Go to step 3.

The problem is solved.

Step 3

Replace the imaging unit, and then resend the print job.

Is the printer still printing blank pages?

Contact

technical

support

.

The problem is solved.

Printer is printing solid black pages

Troubleshooting

302