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Horizontal voids appear on prints – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 299

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Horizontal voids appear on prints

Leading edge

Trailing edge

Action

Yes

No

Step 1

a

Make sure your software program is using a correct fill pattern.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 2.

The problem is solved.

Step 2

a

Load the specified tray or feeder with a recommended type of paper.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 3.

The problem is solved.

Step 3

a

Redistribute the toner in the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

2

Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

3

Reinstall the imaging unit, and then the cartridge.

b

Resend the print job.

Do horizontal voids appear on prints?

Go to step 4.

The problem is solved.

Step 4

Replace the imaging unit, and then resend the print job.

Do horizontal voids appear on prints?

Contact

technical

support

.

The problem is solved.

Troubleshooting

299