Reseating cables, Emailing logs – Dell PowerVault TL1000 User Manual
Page 128
Reseating cables
To reseat external library cables, complete the following steps:
1.
Locate the following cables on the rear panel of the library.
a.
SAS attachment for the drive
b.
Ethernet cable for connection to a network
c.
Power supply cable
2.
Check and reseat, if necessary, all of the cables that are connected to your
library.
3.
Verify that there is no damage to any connector pins.
Emailing logs
Logs provide a summary of the status, warnings, and errors in the library, and
include configuration settings and information that is provided in Operator
Interventions.
Download current logs of the library and drive when requested by your service
representative. To email current logs:
1.
Ensure that no applications are accessing the library. If a library operation is in
progress, wait until it finishes before attempting to generate the logs.
2.
Download the current library log from the Web User Interface by selecting
Service Library
> Download Library Logs, click Refresh, and click Download.
3.
Download the current drive log from the Web User Interface by selecting
Service Library
> Download Drive Logs, click Refresh, and click Download.
4.
When requested by Dell, attach the log to an email message and send it to Dell
technical support for further diagnosis.
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