Dell C7765DN MFP Color Laser Printer - Manual (Page 640)

23 Problem Solving
640
018-707 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "7" (specified authentication method not
supported) for Address Book query.
[Remedy] The LDAP server does not support the specified authentication method. Change the
authentication method. Consult your system administrator for another method.
018-708 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "8" (strong authentication required) for
Address Book query.
[Remedy] Check whether the authentication settings are correct. Consult your system
administrator about the authentication, and execute the operation again.
018-709 [Cause] An error occurred for external access (Web Applications).
[Remedy] Take one of the following measures depending on the setting:
For IPv4 environment
• Check the IPv4 address of the machine.
• Confirm whether the network cable is connected correctly.
• Check the address of the DHCP server.
For IPv6 environment
• Confirm whether the global address distributed from an IPv6 router is assigned to the
IPv6 address of the machine.
• Confirm whether the network cable is connected correctly.
• Confirm whether the IPv6 router is set correctly.
018-710 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "10" (referral) for Address Book query.
[Remedy] No registered items were found in the specified retrieval range. Have your network
administrator confirm the authentication settings.
018-711 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "11" (admin limit exceeded) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-712 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "12" (unavailable extension) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-713 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "13" (confidentiality required) for Address
Book query.
[Remedy] Have your network administrator confirm the operational status of the server.
018-714 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "14" (SASL bind in progress) for Address
Book query.
[Remedy] Retry after waiting for a while. If the error still is not resolved, consult your network
administrator.
Status Code Cause and Remedy