Dell C7765DN MFP Color Laser Printer - Manual (Page 13)

Table of Contents
13
Enabling Authentication ................................................................................................................. 557
Changing the Default Authorization Group Settings ................................................................. 560
Creating an Authorization Group................................................................................................... 560
Configuration for Account Administration........................................................................................ 562
Step 1 Selecting an Accounting Type .......................................................................................... 562
Step 2 Registering User Information ............................................................................................ 562
User Authentication Operations ......................................................................................................... 564
Authenticating Login Users............................................................................................................ 564
Changing Passcode ......................................................................................................................... 565
23 Problem Solving .................................................................................................................................... 567
Troubleshooting ..................................................................................................................................... 568
Machine Trouble.................................................................................................................................... 569
Image Quality Trouble........................................................................................................................... 573
Trouble during Copying ........................................................................................................................ 579
Unable to Copy.................................................................................................................................. 579
The Copy Result is Not What was Expected............................................................................... 580
Trouble during Printing......................................................................................................................... 583
Unable to Print.................................................................................................................................. 583
The Print Result is Not What was Expected............................................................................... 584
Trouble during Faxing........................................................................................................................... 586
Sending Problems............................................................................................................................ 586
Receiving Problems......................................................................................................................... 588
Trouble during Scanning...................................................................................................................... 590
Unable to Scan with the Machine ................................................................................................ 590
Unable to Import Scanned Documents to the Computer........................................................... 591
Unable to Send a Scanned Document over the Network (FTP/SMB) .................................... 592
Unable to Send E-mail..................................................................................................................... 593
The Image is not What was Expected.......................................................................................... 593
Network-related Problems .................................................................................................................. 595
When using SMB ............................................................................................................................. 595
When using NetWare...................................................................................................................... 597
When using TCP/IP .......................................................................................................................... 601
When using EtherTalk..................................................................................................................... 602
Dell Printer Configuration Web Tool Problems.......................................................................... 603
E-mail Features Problems .............................................................................................................. 604
Internet/Intranet Connection Problems ....................................................................................... 605
IPv4 and IPv6 Connection Problems............................................................................................. 607
Media Print - Text Trouble................................................................................................................... 609
Media Print - Photos Trouble .............................................................................................................. 610
Status Code ............................................................................................................................................. 611
Other Errors ....................................................................................................................................... 682
Paper Jams ............................................................................................................................................. 683
Paper Jams in Upper Left Cover A ................................................................................................ 683
Paper Jams in Bottom Left Cover C .............................................................................................. 685
Paper Jams in Top Left Cover D .................................................................................................... 685