Troubleshooting – Bird Technologies SH-36S-RM-Manual User Manual
Page 101
Maintenance
85
8. Log into the remote computer.
9. Stop the Rack Hawk application.
10. Copy the PC Hawk software upgrade from the local PC to the
Rack Hawk at XXXXXXXXXXXX.
11. Double click “Setup” and follow the upgrade instructions.
Troubleshooting
Any service procedure not covered in this manual should be referred to
an authorized service facility.
Locate the problem, review the possible causes, and perform the
action listed. If the problem is not corrected, give us a call or return
the unit for service.
Problem
Possible Cause
Possible Correction
Unit will not power up. AC adapter is damaged.
Replace the AC adapter.
Battery is not fully
charged or is damaged.
Allow battery to fully charge or
replace the battery. See
Self test fails.
Error condition.
Turn the unit off and then back
on. If the problem persists,
return the unit for service.
Keys do not respond. Unit is “Locked Up”.
Turn the unit off and then back on.
Unit turns off.
Internal error.
Turn the unit back on and
continue.
Unit was shut down
because the battery was
too low to operate the unit.
Operate the unit from the AC
adapter.
Unit operates
erratically.
System has become
unstable.
Turn off power, wait 15
seconds, then reapply power.
Unit ceases to
operate (locks up).
System has become
unstable.
Turn off power, wait 15
seconds, then reapply power.
Unit gives inaccurate
readings below 100
kHz.
Unit can be set below 100
kHz for user convenience,
but is not specified below
100 kHz.
Do not use unit below 100 kHz.
Sweep is too slow.
Bandwidth set too low.
Increase BW. See “Setting
Sweep stopped.
Sweep set to single-
sweep or external trigger.
Set unit to continuous sweep,
free rep trigger. See “Sweep”