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Google Message Archiving Administration Guide User Manual

Page 74

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Granting Message Archiving Privileges

77

Allow an External User to Access your Corporate Archive

You may grant message archive access to a third-party, such as a regulatory
agency, as necessary to comply with an investigation or audit. You give these
external users access by adding them as users in Message Archiving and setting
up their permissions to search the archive and/or view activity logs.

To grant access to external users:

1.

Create a new user org and add the external user with your domain as their
address.

For example, if you want an investigator such as [email protected] to
access your archive, you can add that user as yuki-
[email protected] to Message Archiving.

The user can access your archive, but cannot receive or send email unless
you add them to your mail server.

2.

If you’re using Directory Sync to manage your users: Add the user to your
LDAP directory or to Directory Sync as an exception (existing only in
Message Archiving), so the user isn’t automatically removed during
synchronization.

3.

Give permissions to the user to conduct an investigation. See “About Granting
Message Archiving Privileges” on page 62
.

4.

Notify the user that they cannot forward search results to their email account
(since they have no email account on your servers), but they can download to
their desktop or upload to an FTP server. See Export Search Results in the
Message Archiving User’s Guide.