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Google Message Archiving Administration Guide User Manual

Page 46

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Message Archiving Administration Guide

Add a Journaling Configuration to Your Email Config

A journaling configuration identifies the type of server and the IP address (or
address range) of the server from which Message Archiving can accept incoming
journaled email messages. You can also use the journaling configuration to turn
non-account archiving on or off, turn archive alerts on or off, and to specify the
address to which archive alerts are delivered. In addition, you can turn the
journaling configuration itself on or off.

After you configure a journaling configuration, you can edit or delete it at any time.

IP-Address Range

The IP-address range for an email server must be:

External IP addresses. If your network uses network address translation
(NAT), ensure that you enter your external IP address.

Within a single class C address space.

Contiguous. If you use non-contiguous IP addresses for your server, make a
separate entry for each different range.

Tip:

If you are using Postini Outbound Services, the IP-address range you enter

for your journaling configuration is usually the same address range you entered
for Outbound Services.

Note:

If you set up an IP Lock for your own domain on your message security

service, ensure that the IP address of your email server is included in the IP lock
configuration. Otherwise, your message security service will reject journaled
messages from your server. For information about IP Lock, refer to the Message
Security Service Administration Guide
.

Alerts

We recommend that you set the Alert Status to ON so that the system can keep
you apprised of any interruption in journaled messages being copied to the
archive. When you turn Alert Status on, the system sends an alert when:

Journaled messages from your mail server are being bounced

Message text:

Journal messages from your server are currently being bounced.

Check to see that your IP address is properly configured. Click

here for more information: https://www.postini.com/webdocs/

archiving/en_US/arch_admin/setup_am_journaling.html.

Note:

This condition occurs when the IP address of the server from which you

are sending journaled messages is not listed in the Administration Console. If
the system bounces three messages within a minute without receiving any
good messages, this alert is issued.

Journaled messages from your mail server not in the correct envelope journal
format