Google Message Archiving Administration Guide - Manual (Page 47)

Setting Up Message Archiving 49
Message text:
Journal messages from your server are not in the correct envelope
journal format. Check to see that your server is properly
configured according to these instructions: https://
www.postini.com/webdocs/archiving/en_US/arch_admin/
setup_am_journaling.html.
• The system has not received any journaled messages from your server for:
• One hour: if the system has not received a journaled message for one
hour, then an initial alert is sent.
• Six hours: After the initial one-hour alert, the system then sends an alert
every six hours until it receives a journaled message from your server.
Message text:
We have not received any messages from your journaling server.
Check to see that your server is properly configured according to
these instructions: https://www.postini.com/webdocs/archiving/
en_US/arch_admin/setup_am_journaling.html.
For Alert Address, we recommend that you use a long-standing group address
rather than an individual address so that it remains viable over the long term. With
a group address, you can add and remove individual address from the group as
your personnel change, but you can leave the group address in place in your
Journaling Configuration.
To add a journaling configuration to your email config:
1. Go to https://login.postini.com .
2. Log in to your message security service, and access the Administration
Console.
3. Click the Orgs and Users tab, or click the Show Hierarchy link in the upper-
left corner of the Home page.
4. Select the email configuration (config) associated with the user organization
for which you turned on archiving.