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Disaster recovery – Google Message Archiving Administration Guide User Manual

Page 34

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Introduction

35

Disaster Recovery

If you have set up automatic spooling for your message security service, and your
email server experiences an outage, the following occurs:

If you set up inbound/outbound archiving, Message Archiving stores all
legitimate inbound messages before they are spooled. In this case, while your
email server is still down, you can view these inbound messages in the
corporate archive, and users can view their own messages in the Personal
Archive. Outbound messages are archived only if you are using the outbound
service and your outbound email server is able to send messages to the
message security service.

If you set up journal archiving, once your email server is back up, it will
receive the spooled messages, journal them, and send them to your archive.
During your server outage, however, messages are not archived because
your server is unable to send journaled messages to the archive.

For more information about the spooling feature of your message security service,
refer to the Message Security Administration Guide.

Search or
Discovery tab

Reports tab

Yes. Users with Archive
Search privilege can use
the Search tab or
Discovery tab (depending
on the options included
with your Message
Archiving service).

Users with the Archive
Search, Archive Discovery,
Archive Audit, or Archive
Retention privilege can
use the Reports tab and
the corresponding reports.

No. Attempts to log in to
Message Archiving return a
message indicating that
access is temporarily
unavailable.

Message
Archiving
settings

Yes. Administrators can
edit settings.

No. Settings are active, but
administrators cannot edit
them.

Archiving
reports

Yes. Message Archiving
continues to update report
data for the following day’s
report. Administrators can
view reports.

No. Message Archiving
continues to update report
data for the following day’s
report. However,
administrators cannot view
reports.

Feature

Available during mailflow
continuation event?

Available during full
continuation event?