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Google Message Archiving Administration Guide User Manual

Page 24

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Introduction

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Inbound/Outbound Archiving

If you set up the inbound/outbound archiving option, Message Archiving stores
only the email messages that users receive from and, optionally, send to others
outside your network. Internal-only, or intradomain, messages, which do not leave
your network, are not archived.

Use inbound/outbound archiving if any of the following are true:

You want to archive only messages that users receive from or, optionally,
send to others outside your network. For example, this option is appropriate if
you need to archive only communications between your organization’s
employees and your customers.

You use the Outbound services for the message security service to enforce
policies, and you want to archive messages after the policies are enforced.
For example, if you set up your Outbound services to append a disclaimer on
all outgoing messages, using inbound/outbound archiving ensures that
archived messages contain the disclaimer.

The email messaging environment for your network does not provide a
journaling option.

Note:

For details about setting up the Outbound services, see the Outbound
Services Configuration Guide
.

You can archive messages in a catchall account. Those messages, however,
are not available in the Personal Archives of individual users whose mail ends
up in the catchall account. If you start archiving messages for those users
outside the catchall account, their messages are available in the Personal
Archives only after the switch from the catchall account to individual accounts.

If you delete and then add back the same user in your message security
service, messages for that user are available in the Personal Archive only
from the point at which you add back the user.

Journal Archiving

Journaling is a mechanism by which your email server records copies of all email
messages that users on your network send or receive. If you set up the journal
archiving option, Message Archiving receives copies of journaled email messages
from your email server, and then stores them in the archive. These email
messages include:

Messages that users send to and receive from others outside your network

Internal-only, or intradomain, messages, which do not leave your network